FREQUENTLY ASKED QUESTIONS

How do I cancel my subscription?


Log into your account on WetSlipNails.com Click “My Subscriptions” Click “Cancel Subscription”




How do I update my billing information.


Log into your account on WetSlipNails.com Click “My Wallet” Click “Add New Form of Payment”




Do you accept returns?


We do not accept returns or exchanges on our subscription boxes or press-on nails. If you have ordered Wet Slip apparel and recevied the wrong size, please email us a picture of the unworn product within 48 hours of receiving the shipment to Claire@WetSlipNails.com. We will respond to all emails Monday-Friday 8am - 5pm EST. within 48 hours of receving your email.




How do I report an issue with my box or service?


If you haven't received your package or there was a problem with your payment, please email Claire@WetSlipNails.com for assistance within 30 days of receiving your tracking number. We will respond to all emails Monday-Friday 8am - 5pm EST. within 48 hours of receiving your email.




How can I get my products in the monthly Wet Slip box?


Please fill out the form on the “ Fill Our Boxes” page.




How can I become a Wet Slip Brand Ambassador?


Please fill out the form on the “ Join the Wet Slip Posse” page.




How do I update my shipping information?


Log into your account on WetSlipNails.com Click “My Addresses” Click “Add New Address”